Positive Behaviour Support

Positive Behaviour Support aims to understand why a person may display behaviour that could be considered inappropriate, challenging or unsafe.

When we understand why these concerning behaviours are presenting, we can work together on strategies and solutions to make a meaningful change for the individual, their family and friends, and support network.

How we can help

atWork Australia’s team of experienced Positive Behaviour Support practitioners work in partnership with each client to create a tailored Behaviour Support Plan (BSP). Our aim is to improve the confidence of our clients through increased skills and emotional regulation, in order to manage and reduce behaviours of concern. A BSP may include:

  • Developing communication and social skills
  • Environmental changes (for example in the home environment)
  • Safe methods of response to unsafe behaviours
  • Stress and anger management

All strategies are approached and delivered in a respectful, positive and inclusive way for both the client and their support network. The resulting changes in behaviour can see the participant enjoy improved relationships, increased participation in their community, and a sense of empowerment and independence over their own lives.

Frequently asked questions

According to the NDIS, a restrictive practice means “any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with disability, with the primary purpose of protecting the person or others from harm”. The aim of positive behaviour support is to reduce and eliminate restrictive practices, through the development and implementation of a behaviour support plan (BSP).

A behaviour support plan, or BSP, is a tailored plan created in consultation with the client and their support network (their family, carers, school, and support workers) to address behaviours of concern. We work together to develop a written plan to reduce these challenging behaviours and implement effective and proven strategies to improve behaviour and ultimately improve wellbeing and quality of life. There are two main purposes for a BSP: 1) to guide carers and support workers with practical advice to help and support the person with disability when they are displaying behaviours of concern, and 2) to assist the person with disability to develop skills and strategies that will ultimately reduce these behaviours.

Positive Behaviour Support aims to address specific behaviours of concern and to reduce these behaviours through a written Behaviour Support Plan. In comparison, therapy or counselling is generally conducted as a regular one-on-one session with a therapist or psychologist. The NDIS funds both counselling (Therapeutic Supports) and Positive Behaviour Support (Improved Relationships or Independent Daily Living).

atWork Australia is registered with the NDIS to deliver Positive Behaviour Support in WA. We are here to help and ready to speak with you today. Just complete the enquiry form by clicking the ‘Register for NDIS’ button below or call us on 1300 192 630.

Our team delivers a wide range of Positive Behaviour Support psychoeducation and coping strategies in these broad categories:

  • Communication skills, including recognising and expressing one’s own emotional distress, recognising signs of an unhealthy friendship/relationship and learning to set healthy interpersonal boundaries including learning to say no, assertiveness training and negotiation skills training
  • Social skills training and building social connections
  • Emotions recognition and regulation (such as depression, anxiety, stress, frustration, anger, grief)
  • Relaxation strategies
  • Keeping well holistic strategies (such as helpful thinking, sleep hygiene, stress and anger management, eating well, hobbies, self-confidence/self-esteem building, exercise regimes)
  • Goal setting and working towards goals
  • Addictive behaviour (such as drug, alcohol, gambling, smoking addictions)
  • Basic life skills training (such as learning to brush the teeth, getting dressed etc.)
  • Grief and loss coping strategies
  • Psychoeducation and awareness training for caregivers
  • Motivational training


Support category nameSupport item nameSupport item numberHourly feeDelivered by
Improved relationshipsImproved relationships11_022_0110_7_3$234.83Psychologist