When Melissa first came to the atWork Australia office in Menai, she wasn’t ready for work. She was living with health conditions that she needed to prioritise before she could return to work.
She was pleasantly surprised when her Job Coach, Ananya, took the time to listen to her and supported her to work on strategies for her health and wellness.
Together they looked at creating a priorities list, and Ananya encouraged Melissa to put her health and wellbeing towards the top of that list.
While Melissa focused on her health and wellbeing, they started to talk about types of work that might suit Melissa. Something that would be flexible to her medical conditions and caring responsibilities. Melissa is a single mother to a child with special needs.
They discussed working with family to help care for her son so she could pick up a few shifts of work.
After a few months, Melissa began to show interest in waitressing, and she would need her responsible service of alcohol (RSA) and responsible gambling certificate (RSG).
When she wasn’t able to attend the training for her certificates, she came to Ananya filled with anxiety.
“I helped her to reschedule her training and assured her that every problem comes with a solution that we could work through together,” said Ananya.
Every time Melissa came to Ananya with a problem, they worked together towards a solution. They spent some time watching motivational videos to support Melissa to think more positively.
Ananya shared with Employer Engagement Consultant, Izzy, Melissa’s work goals to work in waitressing. Izzy organised an interview at the local bowls club, and after waiting patiently for three weeks, Melissa was offered the job.
In the meantime, the atWork Australia team organised work clothing, shoes, food and fuel vouchers for Melissa so she could start work.
“Melissa is a changed person. She is confident and believes in herself,” said Ananya.
“The employer said Melissa is one of the best candidates they have had so far.”
“My Job Coach, Ananya, is understanding, compassionate and understood my situation. She was with me every step of the way,” said Melissa.
Every year, atWork Australia help thousands of clients like Melissa expand their skills and qualifications to help them gain the right job with the right employer. Call us today on 1300 080 856 or enquire online to find out how we can help you meet your career goals.