
When workforce Australia client, Sylvia first connected with atWork Australia her life had recently changed.
She had left her job, and her home, and was living out of a suitcase. She was also starting to experience health concerns.
Her health meant she needed to look for a job in a new industry and choose a different career path. One in which she could work in until retirement.
“Sylvia came to atWork Australia with very little confidence and not feeling good about herself,” said Job Coach, Tahlia.
She was referred to atWork Australia’s in house Wellness Services for support with her mental health.
After creating a resume together, Sylvia started receiving multiple interviews but couldn’t secure a position.
“Sylvia was lacking confidence in herself and her ability, which was showing in her interviews,” said Tahlia.
They worked together on building Sylvia’s confidence including practicing how to talk about herself in a positive manner, selling her abilities and skills.
Tahlia also supported Sylvia enrol in a first aid certificate and a responsible service of alcohol course with the aim of transitioning to a role in hospitality in aged care.
“After completing her new qualifications, Sylvia started to feel better within herself,” said Tahlia.
Sylvia had built her confidence so much that she began approaching employers with a copy of her resume.
She soon landed a role as a Village support officer at a local aged care facility.
“This role was a good fit for Sylvia as it had a mix of preparing and serving food as well as supporting residents in the retirement village,” said Tahlia.
“It is not too demanding on her physical health, with short sharp shifts, and three days a week.”
“Job Coach, Tahlia, has been very supportive and helped me be more confident within myself,” said Sylvia.
Every year, atWork Australia help thousands of clients like Sylvia expand their skills and qualifications to help them gain the right job with the right employer. Call us today on 1300 080 856 or enquire online to find out how we can help you meet your career goals.


