Suzie* had been unemployed for almost three years and had limited success with other employment service providers when she came to atWork Australia for Disability Employment Services in 2017.
A mother of two young children, Suzie had recently relocated to Tasmania. Despite previous work experience in the disability sector, Suzie was finding that her own hearing impairment, along with her regional location and lack of connection to local employers, was making it hard to find the right job for her experience, ability and family circumstance.
atWork Australia, and her Disability Employment Services Job Coach Katie, stepped in with emotional support, job search guidance and financial assistance to help Suzie prepare for and connect to appropriate work.
With Katie’s and atWork Australia’s assistance, Suzie was able to gain her Certificate III in Individual Support, giving her the formal qualification to match her years of work experience. Katie also worked with Suzie on improving her self-confidence and networking abilities. She helped her to remain positive and optimistic throughout the many job application processes that she undertook.
Finally, Suzie’s positive attitude and persistence paid off. A local disability provider was seeking a Disability Support Worker on a casual basis to help people with disability in the local community. The role was a perfect match for Suzie’s skills and experience, and the employer was able to support her needs around her hearing disability.
Importantly, the role is meaningful to Suzie as it enables her to help others – something that she was always determined to do. Finding the right role for Suzie has been cause for much celebration for her and the team at atWork Australia. She is very appreciative of the support and assistance that atWork Australia has provided her.
“I would like to thank the staff at atWork Australia for never giving up on me, being patient with me and guiding me through this journey. It’s been great getting to know you all, you have provided encouragement when I have needed it.”