When Thi arrived at atWork Australia in August 2017, a severe bilateral shoulder injury was impacting on her quality of life and job opportunities.
The pain in her upper shoulder and neck restricted Thi’s movement and capacity to lift items repetitively. Her basic English skills also impacted her ability to search for jobs on the internet or speak to possible employers on the phone.
Despite these barriers, Thi was keen and motivated to find employment in hospitality. That’s where our Disability Employment Services Job Coach Binh Tran was here to help.
“Thi was very pleasant to work with and never said no to suitable work trials or searching for roles,” said job coach Binh Tran.
Binh Tran assisted Thi through a number of strategies including arranging an interpreter at sessions, to discuss her health concerns and to conduct job searches. “To optimise her job opportunities, we distributed her resume to a number of suitable employers in the hospitality industry seeking positions suitable to her needs,” Binh Tran said.
Thi participated in a number of job trials until she found a hospitality role that had the flexibility and support she required. The employer was more than willing to ensure Thi was rostered on every second day to accommodate her physical needs.
Thi is extremely grateful of atWork Australia’s assistance in helping her negotiate these working conditions, as well as supplying her with clothing and vouchers that enabled her to commence her new role.
In fact, both Thi and her employer are happy with the new arrangement, “This job is good for my personal wellbeing, I feel like I’m contributing to society,” Thi said. Thi’s employer are happy to have found Thi with her skills and experience, “Thi is a great team member to have on board. atWork Australia have done a great job in finding us someone with the relevant skills and experience we needed to find,” said Thi’s employer.