Workforce Australia and the points based activation system

What is Workforce Australia?

Workforce Australia will be the new employment service delivered by the Australian Government, Department of Education, Skills and Employment.

It will replace the current jobactive program from 4 July.

Workforce Australia will provide enhanced services and support for people who need extra help to look for work. The program will provide job seekers with the tools they need to get a job, learn new skills or access the extra support if they need it.

Find out more here

What are the major changes?

If you’re ready to start looking for work, and are with Centrelink, you may be placed into a new online Digital Service or you may be referred to an Employment Services Provider.

The online platform will allow you to:

  • Complete your own job searches and reporting requirements
  • Sign up for online programs to upskill
  • Access tools to help with online learning and job searching
  • Apply for help and support such as police checks and work-related tickets

If you find you need extra support beyond the online service, you can request to be transferred to an employment service provider such as atWork Australia.

A Points Based Activation System will also replace the current mutual-obligation system from 1 July.


More on the Points Based Activation System (PBAS)

The Points Based Activation System is a flexible way you can meet your obligations, including options to develop skills and take advantage of job opportunities.

You will need to get a certain number of points per reporting period (a month). Points are gained by completing job searches, attending interviews, and completing online learning modules.

It’s tailored to you, and when you first meet with your Job Coach, you will find out what your points target will be based on your personal circumstances. The maximum number of points is 100 per month however you may have a lower target based on your circumstances.

This way you can meet your obligations by not only applying for roles but by building on yourself to support you to be job ready. That’s where we can help! We have a range of supports tailored to you, all designed to help you meet your points targets and reach your work and life goals.


What sorts of activities/services can help me gain my points?

With atWork Australia we have a range of activities and services to support you to reach your employment goals.

  • Health and Wellness services to help you focus on your wellbeing. With support to build your confidence, and help with concerns such as anxiety, depression, alcohol and substance abuse, grief and trauma. We also support with wellbeing and mindfulness and employability soft skill coaching. Our qualified team of Health and Wellness Professionals will empower you to prioritise your overall health and wellbeing.
  • Jobs Now is our preparation program to help you develop skills, experience and knowledge so you can move more quickly towards employment. You will meet with your peers to gain support and share tips while learning how to market yourself and practice interview skills.
  • Positivum. Developed in partnership with Monash University, Positivum is our online health and well-being training program to help address beliefs and perceptions relating to health and work. It’s a self-guided coaching program to help prepare you for work.
  • Community Hubs to bring the services you need to you. Attending one of our community hubs can help you gain points while introducing you to the services you may need to support you on your journey to employment. This includes meeting with potential employers or the transport department to help you with your license.

These are just a few examples of the flexible ways you can earn points in addition to apply and searching for work. We will help you understand the Points Based Activation System and how it will support you to get where you want to be.


How can atWork Australia support me with Workforce Australia?

If you have been allocated to atWork Australia, we look forward to meeting with you at your first appointment. Here we can answer any further questions you have and guide you through every step of the process. Our goal is to connect you with the right employer, so you can thrive. Via our range of support services, tailored to you and your goals and skills, we are here for you every step of the way.

Not allocated to us but want to be? Find out if atWork Australia is a provider in your region, then request to be transferred to atWork Australia between 4 – 15 July by calling 1300 854 414.

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